Upminster.community Help Centre Open the site

Upminster & Cranham · RM14

Getting started with Upminster.community

Everything happening in Upminster, in one place. Each guide uses real screens from the site. Watch a short animated walkthrough of any task, or follow the illustrated steps at your own pace.

Choose a task

Interactive tour

Watch how it's done

The tour plays on its own. Tap any step to jump to it, or use the arrow keys.

    Step-by-step guides

    Illustrated guides

    Every step uses a real screen from the site. Gold rings show where to tap.

    Advertising plans

    PlanMonthlyWhat you get
    Basic listingFreeDirectory entry, address and contact details, AI-written description
    Small ad£9.99Rotating ad card, click and view stats
    Featured listing£24.99Top of category, home carousel, extra links and social icons
    Premium in-feed ad£49.99Large AI-designed ad in home and news feeds, and beside business listings
    Top of Page Banner£99Headline banner at the top of pages across the site (not the home page) and at the top of your own listing

    Pay for 6 months up front and save 25%, or a year and save 50%. Promoting an event costs £4.99 for 7 days.

    Emergencies first

    Alert fair-use rules

    • One open alert per person at a time, and up to 3 a day.
    • 3 "Not correct" reports remove an alert.
    • Repeated false alerts block posting for 30 days.

    Help

    Frequently asked questions

    Do I need an account to use the site?

    No. You can browse everything without one. You only need an account to comment, like things, post events or alerts, or manage a listing.

    Is it free?

    Yes. Accounts, basic business listings, school pages and events are all free. Only ads, featured listings and event promotions are paid.

    My business is listed but some details are wrong.

    Claim the listing for free and update it yourself. See Claim your business.

    I forgot my password.

    On the sign-in page, tap Forgotten your password?, enter your email and follow the link we send you.

    My event wasn't published. Why?

    Every event gets a quick automatic check. The message you see explains why it didn't pass. Change the details and try again.

    Why isn't my alert showing to everyone?

    Another person needs to confirm it first. This stops false alarms. Alerts nobody confirms are removed after 2 hours.

    Is my personal information safe?

    Your postcode is never shown to other users, and distances are worked out on your own device. Visitor counts are anonymous, and analytics cookies only load if you agree to them.

    What else can I do?

    Tap the heart to save events and businesses to Your likes. Comment on news, events and places. Check live travel updates and local planning applications. Local guides can also write news and add things to do.